ROE Web –
Service Canada Employer Contact Center –
Record of Employment (advice, guidance, paper ROE orders), ROE Web (technical support), Report on Hirings, Work-sharing, Automated Earnings Reporting System (Data Gateway support), and Temporary Foreign Worker Program (excluding the Seasonal Agricultural Workers Program and jobs in Quebec, but including Live-In Caregivers in Quebec).
Toll-free within Canada and the United States: 1-800-367-5693 TTY: 1-855-881-9874
The Employer Contact Centre is available Monday to Friday from 7 a.m. to 8 p.m., Eastern Time.
(Callers outside Canada and the United States can call collect: 506-546-7569, Monday to Friday from 7 a.m. to 4 p.m. Eastern Time.)